How do I know if the SARS correspondence I received is real?
As of recently, there has been an influx of scammers attempting to impersonate SARS officials and demand money. In a frenzy, many will check their tax compliance only to see that they have no liabilities. This can cause unnecessary panic especially if you do not know the legitimacy of the notice.
It’s important to know how to handle these communications calmly and correctly. Many individuals are discovering that they have no outstanding tax debt, yet still receive demand notices.
Here’s what you need to know:
- Sender’s Email Address: SARS emails will always come from an address ending in @sars.gov.za. If the email is from any other domain, it’s likely a scam.
- Banking Details: SARS will never include banking information in the body of an email. If you see banking details, treat the message as suspicious.
- Hyperlinks: SARS does not include clickable links to their eFiling portal or general website in their emails. If the email contains links, do not click on them as they may contain viruses. Instead, go directly to www.sarsefiling.co.za by typing the address into your browser yourself.
What should I do if I receive a payment demand but have no outstanding tax debt?
- First, log into your SARS eFiling account directly to check your compliance status. This is the most reliable way to verify whether any tax liabilities exist. You are encouraged to also check your statement of accounts.
- Do not respond to the email, click on any links, or open attachments until you are sure the email is legitimate.
Who can I contact if I’m unsure about the email?
If you’re uncertain about the validity of any SARS correspondence, it’s always best to consult with a registered tax advisor or practitioner. These professionals can:
- Check the source of the correspondence
- Investigate any potential outstanding debts
- Confirm whether there is any action required on your part
Why would I get a SARS payment demand if I don’t owe anything?
Sometimes, these notices are sent in error, or they may relate to outdated or incorrect information. That’s why it’s essential to confirm everything through official channels before taking action.
Final Advice:
While it’s normal to feel alarmed by such messages, remember that scammers often rely on fear to initiate a quick response. Always verify the source of any SARS communication and consult a professional if you’re in doubt.