Communication is more than an exchange of information and for it to be effective, the following needs to be considered:
- Communicate in such a way that it creates understanding with all parties concerned.
- Understanding strengthens relationships, teamwork and builds trust.
- If necessary, make a list of what you need to ask, so that all aspects are covered, which also prevents several and unnecessary calls or meetings
- Be approachable and listen to what is being asked. Ensure that the question that is being asked is clear and understandable, so that a clear and concise answer is provided.
- “The only stupid question is the question that is never asked” – Ramon Bautista.
The are no silly questions. What makes sense to you may not make sense to someone else. As Mark Twain said “He who asks is a fool for five minutes, but he who does not ask remains a fool forever” - Debate if needs be, get more people involved in the communication, so that everyone understands. If something is still unclear ask again and discuss until all parties are on the same page.
- Communication is key for a team to work like a well-oiled machine as it is the groundwork of a strong foundation, and in doing so relationships and businesses will grow from strength to strength.